Using eClinicalWorks® Billing Service for Compliance and Security

If you’ve outsourced with any billing service companies in recent years, you’ve probably questioned their attention to security and government compliance. While most quality billing services provide these, how do you really know if not carefully reading your contract?

At stake is being HIPAA compliant, something you absolutely need to adhere to or face crippling violation fines. So how do you know if your billing service is really sticking to HIPAA principles? Also, how secure are their systems when dealing with private patient data?

Finding a Billing Service That Takes HIPAA Seriously

Before you hire any billing service, ask them directly what they do to ensure they stay HIPAA compliant. Here at EMR Billing Solutions, we not only offer expertise in eClinicalWorks® software, we also use technology aligning with HIPAA guidelines.

What’s equally important is to ask about whether your billing service has a HIPAA officer available to ensure compliance across all departments. This is something we offer, and it’s not as common as you might think.

With this service, you’re getting more assurance the billing data you’re passing on to us stays safe.

Using Secure Tools and Technology

It always pays to ask as many questions as possible to your billing service provider. Don’t forget to ask about what security tools they use to live up to HIPAA standards. Do they have the latest technologies and safeguards to prevent hacks, or even employees stealing personal data?

How up-to-date is the security technology they’re using? If they’re still relying on paper-based systems or older operating systems, it’s a good bet they’re more than a decade behind the times.

Along with our medical billing knowledge, we assure state-of-the-art technologies to live up to our HIPAA compliance promises. All of our staff are HIPAA certified.

Signing a Third-Party Agreement

Any billing service you use should have a third-party agreement about HIPAA as a solid promise toward security. We offer a similar agreement as a promise we live up to protocol.

You obviously don’t have time to second-guess any billing service you use. Through a HIPAA agreement, you can transfer all your patient billing records to us in confidence. As a result, you’ll maintain loyal patients who know you’re doing everything possible to secure their health data.

Visit us at EMR Billing Solutions to learn more about HIPAA compliance and our eClinicalWorks® expertise.

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Using eClinicalWorks® Billing Service to Give You More Control Over Your Finances

One thing you’ve probably realized in your medical facility recent is that your medical staff are far too overburdened with billing issues. If you’ve tried to streamline the problem, you’ve likely noticed it’s impossible without using a billing service. Even if you’ve tried this option, you can run into just as many snags.

Part of the problem is some billing service platforms don’t give you enough control of your billing procedures. In the end, you could lose more money based on various factors.

At EMR Billing Solutions, we use eClinicalWorks® in an efficient way to remove the above burdens.

How Can You Lose Money Using eClinicalWorks® Through Others?

It’s no secret competing billing services use eClinicalWorks®. As a leading medical billing software, it’s hard to find anything remotely superior on the market.

The problem is, many billing service companies charge for the software’s licensing as just starters. They may also bill you for hosting on their server, as well as maintenance fees.

Another problem is if you bypass the billing services altogether in favor of software. Those of you attempting to work with eClinicalWorks® alone are going to run into more expense.

What Does eClinicalWorks® Charge You?

As you’ve likely learned working with billing software, it’s not cheap. It’s no different with eClinicalWorks®, which costs between $500-$600 per month, depending on the plan you choose. They provide another option where they take 2.9% of your practice collections for their excellent Revenue Cycle Management system.

It’s certainly worth the money, so why not find a billing service that does not charge for the software, rather charge for their services only? Through us, you’ll gain a lot more control over what you pay.

Avoiding Contracts

One thing to avoid in all billing services is committing to a contract. These are dangerous because if you want to move on, you can’t. In turn, you could lose all your electronic medical records if you find a way to abandon your agreement with the service.

We’re one of the few billing services bringing more flexibility to you without contractual commitment. We don’t charge for eClinicalWorks® licensing either, or excessive maintenance fees.

Overall, you’ll gain more control over services because all of our terms are flexible. At the same time, you’ll enjoy our proven expertise in the eClinicalWorks® system. This includes longstanding experience in the healthcare industry and business operations.

Visit us to find out more about what we do and why you don’t have to sacrifice quality to save money on services for billing.

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Three Billing Tips for Small Practices

Small practices, like most small businesses, need steady cash flow to meet their operational costs and obligations. Unlike most small businesses, small practices also have an ethical obligation to provide consistent service and care to patients, which means that their operational stakes are higher. If you are a small practice concerned with your level of service and your bottom line, then it makes sense to investigate your options with scrutiny so as not to undermine quality for the sake of cost. Here are three ways to do just that.

Tip One: Consider Outsourcing

A lean operation employs an efficient staff. In the medical field, staff often work with clients who are stressed and concerned about their health and their ability to pay for it. When a clinic or practice outsources the financial elements of billing, your clients can focus on their health while they are in the medical setting. Your staff can attend to patients’ physical and emotional needs, not their financial ones.

Tip Two: Remember that Low-Cost and High Quality Are Not Always Mutually Exclusive

The adage is that you get what you pay for but the trick is to know what you are paying for. When choosing a billing solution, investigate the efficacy of the software first and the history of the company using it second. Though eClinicalWorks® is a billing software used by many billing agencies, the software might be one of many offered by a third-party. Be aware that options do not equal expertise.

Once you have chosen the software that works for your unique needs, look for a company that provides expert service with that software. Companies that are experts in one billing system usually cost less while retaining high quality service.

Tip Three: Choose a Billing Agency You Trust

This final tip is also related to cost-effectiveness. Choosing a reputable billing service is a long-term investment. Less costly, fly-by-night operations fail to provide the support you and your patients need and they might not be there for the long haul. Patients appreciate consistency and using services like eClinicalWorks® based medical billing and a customer service hotline provides patients with a clear understanding of the billing process, allowing them to focus on their health.

Partnering with a third-party billing agency is one way to build patient loyalty and increase your practice’s efficiency.

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The go-to guide for eClinicalWorks®

Rather than scouring the internet for an array of answers about eClinicalWorks®, let us help you out with the go-to guide. Here is all you really need to know about this product.

eClinicalWorks® is a physician-led, Massachusetts-based electronic medical record (EMR) software company.  This award-winning software system takes health care practices into the future. In fact, it’s the largest internet-based EMR system, with 9 data centers across the country.

eClinicalWorks® eliminates paper charts, making patient charts available with the push of a button. This information included lab reports,. Prescription refills, medication lists and much more. With these electronic files, provider’s have access to as little or as much information on their patients with their consent.

With the eClinicalWorks® software, quality of patient care increases, as providers have more time to spend on diagnosing and treating their patients. Providers may use the EMR system to send electronic referrals and follow-ups with other practitioners. They may also use this system for sending prescriptions, refill and lab requests.

eClinicalWorks® encourages patient interaction and uses apps and other subsidiaries to help support an open line of communication between office staff and the patient. These apps and subsidiaries allow patients to leave messages for the nurse, request refills, view lab results and communicate effectively with their physicians. Some of these apps and subsidiaries include Healow and Patient portal.

While patient care is extremely important, providers also increase their revenue cycling. With the eClinicalWorks® billing function, providers receive insurance eligibility in real-time, thus eliminating wait times for insurance verification. Since the wait times for insurance verification have decreased, providers are able to send and receive referrals in a quick manner.

Using the eClinicalWorks® based medical billing company not only speeds up the verification process, but also increases revenue turn around. The billing company who is proficient with eClinicalWorks®, has a team of experts that handles the back-office operations of your practice. In turn, this decreases the burden and cost of training back-office staff.

Using eClinicalWorks® and eClinicalWorks® based billing company helps streamline your practice from check-in to check out, thus making your practice more efficient. So, why not give this billing company a chance and bring your practice into the future.

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Using eClinicalWorks® and EMR Billing Solutions to Cut Down on Phone Bills

No doubt one of the things your medical staff feel stressed over is making calls during the day to deal with patient billing issues. A lot of this can become overwhelming, especially if you’re a new medical practice with few providers. This doesn’t include the cost of making or receiving calls through landline and mobile.

Many medical management experts note taking too much time to deal with issues over the phone leads to substantial waste in medical practices. Consider as well that you have to set up some type of phone system. While some choose VoIP systems to save money, it’s still going to add up over time.

Outsourcing your calls to our EMR Billing Services helps in more ways than just saving money. You’re also receiving the great features from eClinicalWorks® software.

Taking the Load Off Staff in Calling About Late Payments

Maybe you choose to send out late payment notices by mail most of the time. However, you likely also make calls, which can obviously become numerous. For your medical staff, this only becomes stressful and burdensome when all they receive is a voice message.

The reason for the above is the patient is probably at work and can’t answer in the moment. Calling them at a later date when they’re at home isn’t always feasible for your schedule when you have other tasks planned.

Our phone service stays open until 6:00 p.m. EST, so we’ll call on your behalf to deal with late or reneged payments.

Removing an Influx of Calls With Patient Questions

With healthcare being more complex than ever, how many incoming calls do you receive in your medical practice per day? Can your staff keep up with the demands from patients wanting answers about their explanation of benefits, co-payments, or deductibles?

After hours of these calls, it can become a huge stress on your team when they have other things to do.

Our services can handle these calls for you, freeing up your phone lines for other business. Doing this also lets you invest in fewer phones for less cost.

Maintaining Your Customer Service Reputation

Considering how competitive the medical field is, you need to maintain your reputation. Having tied up phone lines, or staff not giving the best possible customer service, can ruin your brand before you get started.

With our team, you don’t have to worry, because we provide exemplary customer service over the phone. A highly experienced and trained staff helps maintain the reputation you’re helping to build, which is so important to rise above your local competitors.

Visit us at EMR Billing Solutions to find out more about our billing support and basic phone services to help you through your early medical practice development.

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Finding Solutions to Staff Burdens Through eClinicalWorks®

It’s no secret that healthcare organizations have become overburdened with complex insurance procedures, protocols, and patient expectations. All of this might fall on you, the manager, even if your staff are the ones facing the patients. The work they do might not always become appreciated, especially when having to deal with billing details.

Part of this involves explaining billing procedures to patients, something always taking extra time. Your staff also have the burden of explaining everything in an understandable way.

Rather than place so much pressure on your medical staff, why not outsource billing help by integrating eClinicalWorks® and our EMR Billing Solutions?

Explaining Complex Billing Terms

Never write off outsourcing procedures like billing since it’s going to give your medical practice more value and make patients happier. The latter can easily call our service to get explanations about everything from medical benefits to deductibles.

While all of these might sound simple, they aren’t always easy to explain to the average person. When you outsource this to our expert team, you’ll have a staff well-versed in explaining billing information. Through a direct phone number, your patients have ability to call our team for any discussion about their health plans or bills.

Now your staff can remove one layer of stress to focus on bringing better medical care.

Eliminating Staff Overtime

Your staff may have numerous patient messages they need to return they can’t possibly get to in one day. It may have to involve working overtime on some days to answer these messages, some of which are time-sensitive.

They obviously can’t work all into the night to catch up. Outsourcing these calls to our team gives your staff more flexibility. Our lines go beyond average work hours to make it convenient for your patients’ schedules.

Allowing this gives your staff a chance to leave work at a normal hour rather than face burnout.

Eliminating the Need to Send Late Payment Notices

No doubt one of the biggest headaches for your staff is having to send out late payment notices to patients. Outsourcing this to us cuts down considerably on your staff’s work duties. We do all the calling when payments become late to save you money on phone calls.

Again, to eliminate the need for staff overtime, we make calls later in the day when patients are home.

Visit us at EMR Billing Solutions to learn about how we do the above through our service and the continuously reliable eClinicalWorks® platform.

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What is eClinicalWorks®? The Answers to Your Questions Here

Finding an electronic medical record software that works best for your healthcare practice is not an easy task. If you have spent time cruising the Internet or talking to other practitioners who use eClinicalWorks®, you may find yourself ask the question: what is eClinicalWorks®?

At EMR Billing Solutions, we want to help answer your questions and get you on the road to success using eClinicalWorks® for your EMR and EMR Billing Solutions for your billing support. eClinicalWorks® is an award-winning, cloud-based electronic healthcare record software that hundreds of thousands of healthcare practitioners use. It makes communication better between doctor and patient, as well as the various practitioners a patient may see. Over 70,000 facilities run on eClinicalWorks®.

But where do all of these facilities and practitioners turn to for medical billing support? EMR Billing Solutions is a medical billing service that only works with clients who use eClinicalWorks®. That means we are the experts on the software and can bill more efficiently than our competitors at a lower cost to you. We charge the lowest rates in the industry—less than half of what some of our competitors charge. For our basic service the cost is 3%. For the Expert Billing Service Plus, the cost is 3.9%. The main benefit of adding this upgraded services is that you can forward your incoming calls regarding billing inquiries to our knowledgeable staff.

If you have more questions about eClinicalWorks® and how EMR Billing Solutions can help you get the most out of your software and billing process, contact us today.

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How Do You Find eClinicalWorks® based Billing Services?

Running a health care practice, there are probably certain parts of your business that are outside of your expertise you choose to hire out. There is no shame in hiring out janitorial services and IT support. It just makes sense for your business. Your time is better spent serving your patients. So why hesitate to also hire out billing services? When there are companies that can do it faster, more efficiently, and make you more money, there is no reason not to.

But how do you find eClinicalWorks® based billing services that are right for you? EMR Billing Solutions is a billing company that specializes in billing for practices that use eClinicalWorks® software for electronic medical records. This makes us the right company for you because we know the ins and outs of eClinicalWorks® better than billing companies that work with all types of EMR software. It also means we pass on the savings to you because we only have to train our staff to master eClinicalWorks®. We are the experts, working right alongside you to get your practice the money you have been working hard to get.

You want to find a billing service that offers low rates and also provides all the services you need. At EMR Billing Solutions, we offer the use of our call center for your clients when they have questions about their bill. We also take on your existing A/R when you sign up with us for no additional cost. So really, you have nothing to lose and only time and money to gain. Contact us today to find out more about eClinicalWorks® based billing services.

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Can an eClinicalWorks® based Billing Service Help Streamline Incoming Faxes?

Within the modern healthcare industry, medical practices are being overwhelmed with paperwork and administrative duties. The technology and systems that are supposed to streamline their day-to-day workflows, many times, have become cumbersome and burdensome. During these growing pains, in this technologically advanced era of healthcare, providers may be asking: “Can an eClinicalWorks® based billing service help streamline incoming faxes?”

Solving Part of the Puzzle

While fixing the faxing problem isn’t going to solve the paperwork issue all-together, it will solve part of the puzzle. In the process, small medical practices using eClinicalWorks® can solve their billing issues as well.

Most medical practices are using eFax services at this point, which help to streamline faxing to a degree, yet the inbox still needs to be organized and the faxes sent to the proper recipients. This process can be time-consuming, considering how often faxes are used in medical practices. Small practices, especially, would benefit by having their incoming faxes organized and sent to the proper recipients almost 24/7.

This is what EMR Billing Solutions’ Fax Auto-Pilot service does for our clients. Documents are filed and routed to the appropriate provider for only .45 cents each. This streamlines incoming faxes and frees up time for doctors and their staffs to treat patients and run their practices.

Freeing up time by reducing paperwork and clerical tasks is important, as we learn from the title of an article found on Forbes, called: “Doctors Wasting Over Two-Thirds Of Their Time Doing Paperwork”, written on September 7, 2016 by Bruce Lee.

Reduce Even More Administrative Tasks

The best part is: medical practice using eClinicalWorks® can also have EMR Billing Solutions take care of their billing processes as well. We work exclusively with eClinicalWorks®, which allows us to offer industry low pricing and expertise with this popular EMR solution.

Small medical practices (with 1 to 10 doctors) are, especially, being squeezed with their time and resources when trying to take care of eClinicalWorks® billing in-house. Outsourcing this important function to an experienced and affordable billing service will: streamline billing processes, improve patient satisfaction, and increase the bottom-line with a higher collection rate.

On top of these benefits from outsourcing eClinicalWorks® based billing, practices can also streamline their faxing processes. By solving these two pain-points, practices will have more time to spend with patients and on improving their services, rather than on being burdened with paperwork and administrative duties. So, the answer is: yes, an eClinicalWorks® based billing service can help streamline faxes, and that service is EMR Billing Solutions.

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eClinicalWorks® Medical Billing Support Made Easy

In the age of electronic medical records, many things are made easier. But the change to EMR can be complicated for medical practices who have held off on going digital. At EMR Billing solutions, we want to provide the eClinicalworks® medical billing support you need. EMR Billing Solutions is a billing company that works with healthcare practices using eClinicalWorks®.

What is eClinicalWorks®?

EClinicalWorks® is a cloud-based electronic healthcare records system, used by nearly a million practitioners in over 70,000 facilities. If your clinic uses eClinicalWorks® you may need some extra support with billing. That is where EMR Billing Solutions comes in.

What is EMR Billing Solutions?

EMR Billing Solutions is a third-party billing company that makes billing easy for practices using eClinicalWorks®. While many billing companies try to meet the needs of practices using different EMR software, EMR Billing Solutions has narrowed our vision to serving just the practices using eClinicalWorks®.

Why choose EMR Billing Solutions?

Our focus makes us the most efficient billing company for you to use. Our prices are the lowest in the industry, starting at only 3% of your revenue. For an upgraded version that includes the use of our call center staff to answer billing inquiries from your patients, practices can pay 3.9%. But believe it or not, those are our only fees. We don’t charge extra for extra services and we keep our rates at half of what many of our competitors charge.

If you need eClinicalWorks® medical billing support, contact us today at EMR Billing Solutions and we can make your billing process easy and effective.

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