3 Attributes Businesses Need in Their eClinicalWorks® Billing Service
Small medical practices using eClinicalWorks®, likely, have their hands full dealing with billing processes, yet outsourcing such a sensitive business function takes careful consideration. In an effort to help, let’s discuss 3 attributes businesses need in their eClinicalWorks® billing service.
#1. Transparent Pricing:
The pricing for their services must be transparent and upfront; there should be no hidden fees, a quality billing company will disclose any fees associated with their services.
The lowest price shouldn’t be the main factor considered when choosing a service, although, the results must be worth the cost and effort of the service and transition. Improved employee and patient satisfaction, increased revenue, streamlined workflows, expanded customer support services — are the desired results.
#2. Expertise in eClinicalWorks®:
One of the best attributes of EMR Billing Solutions is the low-cost of our services, combined with transparent pricing and vertical expertise with eClinicalWorks®. This comes from our vertical expertise and exclusive service for medical practices using eClinicalWorks®.
Most medical billing companies offer their services to multiple EMR systems, which means their expertise and support is limited for eClinicalWorks®. Their services are usually more expensive as well, because of the expanded infrastructure and expertise needed to serve multiple systems.
#3. Effective HIPAA Compliant Methods and Services:
This is a must for all medical practices, having HIPAA complaint solutions for billing processes. While this is a must, the effectiveness of their methods and services is needed as well. Does their services work?
The billing service will be representing the medical practice, which means customer service is important. Working with a U.S. based company that understands the language and culture is one attribute that will effectively improve customer satisfaction. Another important detail to investigate is: what routine protocols are used to remind patients about their bill?
Summary
Small and large medical practices using eClinicalWorks® should look for these 3 attributes in their EMR billing service. Outsourcing such a critical and sensitive business function takes careful consideration and investigation into the details of the billing company’s services. Transparent pricing, vertical expertise, effective methods, and HIPAA compliance – will all ensure quality results.
EMR Billing Solutions offers medical practices an exciting opportunity to streamline billing with secure and effective methods. The results will be worth the careful consideration, especially, when partnering with eClinicalWorks® medical billing experts.