Archive for month: March, 2014

EMR Billing Solutions is aware of the previous troubles with Obama’s Affordable Care website, and is ready to review it with our clients. The first sign of trouble was when the site asked visitors to wait. However, when 2 pm rolled around, everything operated as normal, and users could log in and create new accounts. Earlier that day, applicants on healcare.gov were notified that the system was down for maintenance. Visitors were directed to try again later or wait until they received a notice that it was back up and running.

Why did this happen? Apparently, there were some complications during maintenance on Thursday night, and repairs were scheduled for 10 am Friday. The outage came at a very unfortunate time, right before Obama was scheduled for a news conference, and prepared to leave for vacation. The more urgent issue at hand were the Americans trying to use the federal exchange before Monday’s deadline to pick a plan in order to be eligible for coverage starting January 1^st. Administration proposed that users encountering this problem could qualify for a special enrollment period.

The crisis was obverted, while administration officials struggled and urgently tackled the remaining Obamacare issues. Therefore, late Thursday evening the White House made an announcement. It stated that individual policyholders that received termination notices could qualify for hardship exemptions, and purchase plans on the exchanges. Finally, insurers announced that applicants could pay for their first month’s premium up till January 10^th and receive retroactive coverage till January 1^st.