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eClinicalWorks® Support: A Case Study

Running a medical practice, you wear a lot of hats. If you are a medical provider, and you also own your own business, there are many challenges. If your practice uses eClinicalWorks® electronic medical records you may be needing some eClinicalWorks® based medical billing support when it comes to billing. You may have been trying to make billing work in-house, but you just need more help. Here is a fictional, yet realistic case study on a clinic that does in-house billing, and an explanation of how EMR Billing Solutions could change all of that.

Case Study: Dr. Rick owns his own chiropractic practice. He uses eClinicalWorks® EMR. He does his own billing in-house. His wife graciously helps him managing the office, and this includes billing. When patients have questions about their bill, she has to take their phone call and is often left trying to explain to them why their insurance company doesn’t pay as much as they would like for their services. In addition, Dr. Rick wants to hire an associate doctor, but that could potentially double their patients which would double the amount of insurance verification, billing follow-ups, and late patient payments. Dr. Rick is excited about the potential of his business growing, but the billing aspect overwhelms both him and his wife. They end up writing off a lot of outstanding balances because they don’t have the time or energy to pursue payment.

With EMR Billing Solutions, many of these things could be different for Dr. Rick. To start, Dr. Rick can send all of his patients with billing questions to EMR Billing Solutions. They can expertly discuss coverage, EOBs, and other billing questions with his patients. Also, Dr. Rick wouldn’t have to deal with the stress adding another doctor would cause on his billing and income. EMR Billing Solutions charges a low percentage rate and then do all of the follow-up, making sure Dr. Rick’s patients are paying on time.

Clearly, EMR Billing Solutions can make a world of difference in your medical practice. Contact today to find out more

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eClinicalWorks® Billing Pricing Beats Competitors

If you use eClinicalWorks® for your electronic medical records, you are a step ahead of your competitors who are still trying to get along with paper records. But if you are still trying to do your own billing, your competitors who use a billing service may have one up on you, especially if they use EMR Billing Solutions, specializing in billing for clinics that use eClinicalWorks®. But what may be holding you back, are concerns about eClinicalWorks® based medical billing pricing for billing services.

Don’t let that hold you back anymore. At EMR Billing Solutions, we offer the lowest prices in the industry. By specializing in one EMR system, we can know our customers needs and complete their billing much more quickly than if we were juggling a bunch of EMR systems. For our Expert Billing Service, we charge 3% of your revenue, while a traditional billing company charges up to 7%.

For those clinics that have a high call volume regarding billing inquiries, consider our Expert Billing Service PLUS. For this service we charge 3.9% and we take 100% of your calls regarding billing. We have convenient hours in our call center for your patients. And, if we haven’t had a response to an invoice within two weeks of the expected received date of the invoice, we make a courtesy follow-up call. This cuts down significantly on your patients that don’t pay their bill in a timely manner, just because it ended up on the bottom of their pile of mail.

Clearly, these are just the beginning of the benefits of using EMR Billing Solutions for your eClincalWorks® billing. Our low pricing makes it well worth it for you to use our services instead of paying for billing staff or having your front desk staff take time away from your patients to do it.

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The Cost of EclinicalWorks®: The Cost of Efficiency?

Small businesses are all about efficiency. Small medical practices are more efficient because they are in the business of patient care. Oftentimes they do not employ many individuals, which require efficient systems including billing and EMR. EClinicalWorks® offers competitive pricing and was recently recognized for its highest market share by Frost & Sullivan. Frost & Sullivan cited the organization’s economical and straightforward pricing structure to facilitate medical practices in increasing their earnings and enhancing productivity.

EClinicalWorks® systems also offer patient engagement in the form of healow®, which is health and online wellness. This type of engagement is valuable for medical practices because it allows patients and physicians to track their wellness. Healow® is an efficient system for patients because it permits users to manage multiple accounts within the singular app. EClinicalWorks® understands the demands of healthcare, from a patient and physician perspective.

In addition, if EClinicalWorks® is combined with an expert medical billing service like EMR Billing Solutions, it can establish proficiency with Revenue Cycle Management, including the processing of claims based upon categorized principles and guidelines and payments sent directly to the provider. It is also important to anticipate the convenience for your patients when considering the EMR Billing Solutions cost– such as:

  • Can they reach you to pay their bill during hours that fit into their schedule?
  • Is your staff prepared to answer all billing questions?
  • Does your practice have the proper procedures in place for billing, such as mailing invoices, reminders, or making phone calls? Improper processes and procedures can lead to lost income.
  • Would your staff and resources be best served by caring for your patients and increasing business traffic? Then an eClinicalWorks® based medical billing system like EMR Billing Solutions is likely an efficient, cost-effective solution for your practice with flexible terms and no commitment like other services.

The decision to opt for an eClinicalWorks® based medical billing system is a simple one if you are seeking a solution that will enhance your practice because we are the experts and we are here to assist you. Are you ready to give us a call today?

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5 Reasons to Choose eClinicalWorks®

eClinicalWorks®, composed of 4,500 employees, 115,000 providers, and 800,000 medical professionals, is a cloud-based EHR (electronic health records) system providing high-quality, dedicated, and innovative technological support focusing on smaller, community-based medical practices. In particular, eClinicalWorks® technology aids in the creation of community-wide records helping to network and connect doctors with pharmacies, labs, and supply chains while eliminating the use of paper documents, in short, digitizing the world of small-practice healthcare.

While there are many reasons to choose eClinicalWorks®, three in particular are explored below.

 

3 Reasons to Choose eClinicalWorks®

When building a company, whether it be a bookstore, a coffee shop, or a medical practice, it is highly beneficial to implement innovative support structures to streamline workflow and allow focus on patient care. Within this process, one extremely important aspect to consider is the system’s reputation.

1) Reputation

eClinicalWorks® has successfully upheld their reputation. They were named in Inc. Magazine’s Inc. 500 list of fastest-growing company’s, as well as being recognized by the International Data Corporation, an American market research, analysis, and advisory firm.

While reviewing the company’s success is important, looking to the success of its clients is another beneficial way of determining the validity of a company’s reputation. With thousands of medical professionals using eClinicalWorks® services, the number alone shows client loyalty. Yet, looking even deeper, a handful of these professionals have received the HIMSS Nicholas E. Davies Award of Excellence, awarded to those showing exemplary use in health information technology to improve patient care.

 

2) Profitability

A company’s profitability allows insight into their success at managing clients, expenses, and providing overall quality. Yet, profitability in this respect does not simply consider revenue numbers, but the number of clients gained versus lost, innovative changes, new ideas brought to the table, and even customer service ratings.

In all of these respects, eClinicalWorks® has proven to outreach their competitors. In 2015 alone, revenue was projected to reach $400 million, beating their record of $333 million in 2014. With that said, eClinicalWorks® has also received high-ratings in their customer relations.

 

3) Customer Service

While customer service was touched upon above, it deserves its own category. Due to the fact that they are a privately held company, eClinicalWorks® is afforded the flexibility to spend more time customizing clients systems to their specific needs and troubleshoot any issues that may arise.

The 2015 EHR Satisfaction Survey, released in September, ranked eClinicalWorks® as 2nd out of nine providers, an exemplary accomplishment in the EHR business. The EHR Satisfaction Survey polls information technology managers, physicians, physician assistants, nurse practitioners and clinical end-users as to their particular overall satisfaction without financial incentive, avoiding any biased opinions.

 

EMR Billing Solutions offers medical billing services, specializing in the use of eClinicalWorks® Electronic Medical Record. With experienced and innovatively driven employees and staff, EMR Billing Solutions offers full-service, high-quality support. For more information or to speak with a representative directly, feel free to contact us.

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eClinicalworks® based Medical Billing May Be The Answer To Your Revenue Cycle Management System Problems

When was the last time you had a good look at your revenue cycle management system? If you cannot remember when it was, then it is probably time that you review your system.

You want to be able to notice and immediately get rid of everything that has been slowing down your entire practice. You want everything to run smoothly and effectively. Since fall is nearing, you can make this one of your fall cleaning projects.

Take a long, hard look at your revenue cycle management system and identify what is making things slower than they should be. If you have noticed that you have been seeing a longer list of denials, you may need to implement a system that will tell you why this is happening.

You may have been having problems with your input system or there may be issues with the entire flow of your workplace. It may be a good idea for you to start new training sessions for your employees who may be having some problems with your revenue cycle management system. Or a more simpler approach will be to contact a medical billing company that specialize in eClinicalworks® revenue cycle management.

Regardless of the reasons behind your troubles, if you have expert opinions or an expert solution like eClinicalworks® revenue cycle management you will be able to get everyone back on track. Everyone will have a better understanding of what should be happening and how they should be doing their job.

Have you been noticing any major issues with your practice and you think the problem starts with your revenue cycle management system? With the right opinions, systems, and strategies, you will be able to improve your workflow and increase your revenue stream.

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Attention eClinicalWorks® Providers: Find Billing Solutions

eClinicalWorks® providers work hard. They are the kinds of providers who care for their patients, want to impact their community, and keep immaculate records. Using eClincalWorks® to keep electronic records is a great choice. There are so many benefits. According to their website,

“patient flow from check-in to departure is streamlined. Workflow from the front desk to physicians to billing office staff is seamless.”

When it comes to billing however, you still may need an extra hand. eClinicalWorks® is customizable and intuitive, but billing can still be a headache. Patients don’t understand invoices or insurance companies don’t make the payments they should. You could still do your own billing in-house. But this can be time consuming and expensive. So, if you want the expert medical billing service, EMR Billing Solutions is your answer.

EMR Billing Solutions is a billing service, but we specialize in clients that use eClinicalWorks® EMR so we know exactly what we are looking at when we get your billing. We also offer a level of service where we take all of your billing calls and answer your patient’s billing questions. If you have a patient that calls your office with a question about their bill or an EOB, your front desk staff can just tell them they are being transferred to you billing office, and then our experts can field all of the patient’s questions. Sure, your reception staff or billing staff do their best to answer billing questions, but billing is tricky and you want your patients to be getting the most accurate answers to their inquiries.

For more information on how EMR Billing Solutions can transform your billing department and take the burden of billing off your hands, contact us today.

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