How Small Medical Practices Using eClinicalWorks® Can Streamline Billing

Medical billing is not as simple as it is for businesses in other industries; dealing with: multiple insurance companies, claims, eligibility, unplanned nature of costs for patients, government programs, and patient inquiries – are all factors that make medical billing challenging. In this regard, let’s talk about how small medical practices using eClinicalWorks® can streamline billing.

Billing Challenges Faced

Smaller medical practices (1 to 10 providers), simply, don’t have as many resources as larger practices, which means the billing department is filling multiple roles. This can overburden the staff when trying to keep up with: claims, follow-ups, patient inquiries, etc.; and, it can lead to gaps in customer service and satisfaction.

What Smaller Medical Practices Need in a Billing Service

Essentially, smaller medical practices need a dedicated outsourced billing department that’s: affordable, U.S. based, and specializes in eClinicalWorks®. This billing service also needs to represent the medical practice favorably to patients, by providing a helpful and friendly service. The reputation of the practice would be negatively affected if the billing service is rude and difficult to deal with.

The entire point of outsourcing the billing department to a specialized service is to take the burden of dealing with billing out of the staff’s hands, therefor, the billing service needs to be easy and convenient to deal with for the medical practice. Also, the billing service needs to offer scaleable and flexible services, which means they can tailor the billing service to each medical practice’s needs.

Conclusion

Medical billing in modern times is a challenge, which can easily overburden the staff of smaller medical practices and create gaps in customer service for their patients. Outsourcing the billing department eases the staff’s workload and improves customer service, yet the billing service needs to be: U.S. based, vertically specific working with eClinicalWorks®, affordable, able to offer tailored services, easy and convenient to deal with, and able represent the practice well with patients.

EMR Billing Solutions has all of these attribute that small medical practices need in their outsourced billing service. Our vertical expertise with eClinicalWorks® gives us the ability to offer an affordable solution and have in-depth expertise. Please contact us today to learn more about our services.