eClinicalWorks® Support for Your Staff

We offer support for all different types of issues, working with eClinicalWorks® software. There are several areas where our support team will take care of necessary issues so that your staff will be free to take care of the day-to-day issues of your office. These areas include the following:

1. Faxes: with Fax Auto-Pilot our team will take care of all the faxes that come into your office and route them to the proper places. This service will free your office staff from extra burden, so that they can focus on other important aspects of the practice.

2. Billing questions: our team will handle all billing related phone calls. We handle incoming, and outgoing calls. No matter what the billing questions, our experts can handle it. Your patients will have a phone number that will direct them to our staff. The days of billing questions coming into your office will be over.

3. Invoice follow-up: when you choose our Expert Billing Plus service, we will follow-up with every invoice. Your staff will no longer need to contact patients concerning invoices. We will take care of every invoice concern so that your team will be free to focus on other office needs. Sometimes patients forget to pay their invoices, or forget they ever had an invoice. We take of that too.

Finally, when our team is supporting your staff, this frees the staff to take better care of the patients that are standing in front of them. Our team’s assistance will increase the care that your patients receive when they are in the office.