Using eClinicalWorks® Billing Solutions to Help Your Small Practice in Invoice Follow-Up
As a small medical practice, you already know how difficult it is to maintain cash flow due to timing issues on getting revenue from billings. It’s not an easy process to send bills to patients and then have to go through protracted steps to receive payments. Slow collections always get cited as a major contributor to why cash flow problems occur in the first place.
Fortunately, eClinicalWorks® billing solutions have helped many clinics solve this problem for the last several years. At EMR Billing Solutions, we’re a service focusing on helping eClinicalWorks® users maintain the necessary cash flow to stay in business.
One strong aspect to our service is helping you deal with patient follow-up on bills. Let’s look at what normally happens when you deal with this yourself. With the proper help, you can save yourself confusion and downtime having to take care of these problems on your own.
Finding Better Ways to Get Patients to Pay Bills
NPR did a report two years ago pointing out many medical clinics had to resort to upfront payments due to rising medical debts. Perhaps you’re considering upfront payments yourself to curb any chances of falling behind on your expenses.
The problem with this is it could alienate some patients who don’t have funds to pay immediately. When you have a dedicated team working for you to handle invoice payment reminders, you can handle this with a better psychological approach.
Using the eClinicalWorks® system, we’ll make sure the patient receives a timely phone call if they don’t pay their bill on time. This initial phone call confirms they received the receipt and asks if they have any concerns.
After several days, the same procedure takes place. It continues seven days beyond the aforementioned due date, though never done in a threatening way.
Saving You Downtime
When these late payments stack up, the amount of time you’d have to spend sending out phone calls or late invoice notices takes away from keeping your small medical practice profitable. The self-imposed resources you put in to get bill payments done could only lead to dead-ends when it’s not approached in a smart way.
Visit us at EMR Billing Solutions to learn more about how we use eClinicalWorks® to deal with billing follow-ups. When you become a member of our Expert Billing Service PLUS, we do not charge any extra amount for the follow-ups.