How secure is eClinicalWorks® in light of theft study? Just ask Homeland Security

A recent study from the Ponemon Institute — a nonprofit that was created in 2002 that independently researches electronic information security — found there was about 20 percent more theft of medical records last year than in 2013 across the United States.

For the nonprofit’s 38-page study, now in its fifth year, researchers surveyed nearly 50,000 adults to determine the breadth and scope of medical theft here.

What the researchers found was that more than 2.3 million Americans are likely affected by medical identity theft every year. In another part of their website, the institute goes on to declare 2014 the “year of the megabreach.”

Ironically enough, since the respondents returned their answers to the organization in November, the data did not include the Anthem Blue Cross breach, now considered one of the largest healthcare security dilemmas in U.S. history, that likely will affect 80 million Americans.

The study’s other findings included the fact that only about 30 percent of respondents felt confident that their healthcare providers were keeping their medical records secure.

In addition to that, about half of the survey’s respondents said they would change providers if they felt their privacy was not being considered as high enough of a priority.

With a priority placed on security, the EMR software eclinicalworks®, is likely a great solution to many of these concerns for the average American consumer, but also for larger entities that store sensitive data on EMR.

Take, for instance, in early September last year, when the Department of Homeland Security — which no doubt has a crucial interest in its own privacy — put its trust the cloud-based system for 23 of its locations.

Since then, no breaches of the DHS’ medical records have been known to occur.

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Private Medical Practice and eClinicalWorks® Billing Solutions

Many private medical practices use eClinicalWorks® for Electronic Medical Records (EMR). As an EMR vendor, they provide award-winning products and services. Unfortunately, advances in technology tend to increase the amount of tasks that need to be accomplished in a day. The costs of hiring more staff and purchasing new equipment, to stay current, in the technology-based world we live in, become prohibitive to keeping prices competitive. To keep the average practice running smoothly and expenditures low, most offices will outsource as many services as possible. This tends to lead to a need for eClinicalWorks® billing solutions.

There are a multitude of companies that will maintain your billing services; however, many charge fees that include licensing, hosting, maintenance, and much more. Then, they will charge you extra fees for providing phone service, untangling of backlogged accounts receivable, and control of the flow of faxes through your office. Several of these companies don’t actually have the capacity to offer some of these services to you, regardless of extra fees. As with most technological services available, part of the over all expense is tied to a lengthy contract.

At EMR Billing Solutions, we understand that as a small business your revenue is what keeps everything going. As specialists in eClinicalWorks® medical billing needs, we can solve all of your billing needs, including answering your patient’s billing questions, and clearing all your old accounts receivable, for one low fee and no demanding contract.

With different plans available, EMR Billing Solutions can ensure that your patient’s questions are answered by fully qualified HIPAA certified staff, as well as invoices sent and followed up with on time. Our experts can also organize your faxes so that each is filed and routed to the correct provider for review, immediately reducing clerical hours, and increasing patient care. Your time and resources are precious. Let us help you grow your business with as much care as you provide your patients.

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eClinicalWorks® Becomes One of Two EHR Vendors to Integrate Wearable Data

Americans are increasingly recognizing the importance of an active lifestyle. Researchfrom PricewaterhouseCoopers and its Health Research Institute found that one in five Americans owns some type of health care wearable device, and one in 10 wears it daily. eClinicalWorks® recently announced its clients will be able to integrate the data from these devices into their electronic medical record (EMR) through the healow® platform. healow® stands for Health and Online Wellness and is a platform that promotes patient engagement through online and mobile access. Read more abouthealow® in our January 5 blog.

Getting Ahead of the Curve

eClinicalWorks® is only the second EMR company to provide wearable data integration. While many are reluctant to integrate out of fear of data overload for providers, eClinicalWorks® recognizes the importance of providing access to this data for providers and patients, and is testing methods of organizing the data in the most useful way for all parties. Wearable data use is expected to accelerate. eClinicalWorks® is getting ahead of the curve by integrating now.

Keeping Patients Healthy and Informed

“A more informed patient is generally a healthier one,” Girish Navani, CEO and co-founder of eClinicalWorks® explained. This integration will allow patients to view everything in one place, both their health records and their activity tracker data. It will keep patients and providers better informed. This is especially important for patients with chronic illnesses, such as diabetes and asthma. It’s predicted that overall health will improve because at-risk behaviors can be flagged early on. Of course, patient consent will be required before their data is integrated with their EMR.

The electronic medical record arena is rapidly changing. eClinicalWorks® is working tirelessly to ensure its clients are up-to-date and have access to the latest technologies. Let EMR Billing Solutions help you get the most out of eClinicalWorks®.

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The Benefits of eClinicalWorks® Pricing

With most software, pricing can be a tricky thing, there are so many rules involved that you are not really sure what you are paying for. That’s why eClinicalWorks® pricing is made so simple, anyone can understand what they are paying for, and there are no hidden fees, like with other companies. The pricing is great, and the benefits compare to no other system.

There are no start-up costs, and there is no charge to switch from your old EMR to eClinicalWorks®. With eClinicalWorks, there are many benefits, which include: Electronic Medical Record (EMR), eClinicalMobile®, eClinicalWorks P2P ™, Patient Portal, eClinicalMessenger®, Document Management, Referral Management, Meaningful use Dashboards, eBO View (reporting), Registry Reporting, ePrescribing and Formulary Checking, 24×7 Support, Maintenance, Private Cloud (Hosting), Disaster Recovery/Nimbus, and Unlimited Free Webinars/Videos. These items are all available with the most basic package.

In addition, with an upgrade, you can add Billing Implementation Services, and Practice Management (PM) to your bundle of spectacular services.

Finally, with all of the benefits that eClinicalWorks® provides, now is the time to switch from your current EMR. Remember, there are no fees to switch from your current EMR to eClinicalWorks®. Also, there are no start-up costs, so it will be a seamless transition for you, and your business.

Once you have shifted from your old EMR to eClinicalWorks® , please contact EMR Billing Solutions and we will take care of all your medical billing needs.

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The Advantages of using eClinicalWorks® Medical Billing

As a health care provider, your primary goal is to take care of your patients’ medical needs. Although you also must have an ace office staff to support your practice by scheduling appointments and attend to ancillary patient needs, billing is one task that is better by a system like eClinicalWorks® medical billing and performed by EMR Billing Solutions.

Outsourcing your billing tasks to EMR Billing Solutions has an entire list of advantages that will streamline your practice and make it run more smoothly. One of the biggest advantages of using our billing service is a higher and faster collection rate. Medical coding and billing is a tough business. With our services, you’ll achieve a higher collection rate than if you attempted to do the job on your own. You’ll also get your money sooner, in only 14 days in many instances.

Let’s face it, medical billing is a headache. ICD-10 has 140,000 different codes. The complexities of medical coding for insurance purposes grow daily. Because medical billing is all we do, we are on top of all of the industry changes. Our staff will monitor changes in healthcare laws and regulations and update our system as needed to provide you with the best possible service.

When your office performs its own medical coding and billing, you need a trainer specialist if you want to do the job properly. Additionally, you would need to invest a good amount of funds in equipment, fixtures and other necessities of an office. When you partner with us, there is no overhead or prohibitive upfront fee. This leaves more money in your pocket and improves your profits. In addition, you’ll also have office staff that is more relaxed and more attuned to the needs of your patients, which is your prime objective in the first place.

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eClinicalWorks® Joins the Carequality Network

Recently eClinicalWorks® announced it has joined the Carequality framework. The conversion to Electronic Health Records (EHR) is decreasing costs, increasing efficiency and improving the quality of care. However, greater benefits can be seen by allowing health care systems that use different EHR systems to communicate. Carequality provides the needed framework for that interoperability and eClinicalWorks® is taking steps to ensure it is at the forefront of this collaboration.

A Pilot Program

eClinicalWorks® and Epic, two of the most widely used EHRs in the nation are piloting their connection in Minnesota through Entira Family Clinics, which uses eClinicalWorks®, and HealthEast Hospital, which uses Epic. Through the Carequality framework, data from both systems is accessed in real-time and added to the patient’s record. As a result, medical professionals at both facilities can see the latest activity, resulting in better patient care. “Many of our patients are also seen by doctors at HealthEast Hospital, which could have created challenges due to different systems. Instead, we have a seamless view into our patients’ care, regardless of where it occurred,” explained Dr. David Thorson of Entira Family Clinics. If the pilot is successful, the coordination of these two EHR companies will impact communication across more than 1,000 hospitals and 40,000 clinics. In total, over 70 organizations have joined the Carequality framework.

Dedicated to Enhancing Care

“Patients are seen in multiple settings that employ various systems. Our responsibility as vendors is to make this transition as seamless as possible,” explained Girish Navani, CEO and co-founder of eClinicalWorks®. Health care technology is a competitive environment. However, this collaboration shows the dedication of eClinicalWorks® to enhance patient care and provide doctors and organizations with the best tools possible. In fact, Dr. Thorson of Entira Family Clinics said interoperability was one of the main reasons his organization selected eClinicalWorks®.

Are you concerned about patients that see physicians at facilities that do not use eClinicalWorks®? Talk to the experts at EMR Billing Solutions to see if interoperability is possible. We’re dedicated to ensuring that you get the most out of eClinicalWorks®.

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Top reasons eClinicalWorks® clients are using EMR Billing Solutions

  •  Take a look at the top five reasons clients of eClinicalWorks® are using EMR Billing Solutions :

    1.Increased revenue-Claims will be submitted daily,which in return means faster cash flow for your practice. We work for you by running an efficient operation to get the job done in a timely manner.

    2.Affordable Pricing  With rates as low as 3% we want to save you as much money as possible. By focusing our resources on eClinicalWorks® we are able to reduce our operational costs and pass that savings on to our customers. Not only do we provide you with excellent customer service, but we do it at a price that is very affordable.

    3.U.S. based company- We are headquartered in the United States.

    4.Fax Auto Pilot-Save valuable staff time by using this convenient service. Fax Auto-Pilot is an affordable solution with pricing as low as 45¢ per document. We will remote into your system and route documents to their appropriate location on your eClinicalWorks® platform. Decrease your staff’s clerical hours, which in return will directly increase patient care.

    5. Expert Billing Service Plus- Your patients make one call to us and we will handle all of their billing questionsConvenient hours and patient invoice follow-up make this service an excellent choice.

    EMR Billing Solutions goes beyond the services provided by a traditional medical billing company to give you unparalleled service. We can be up and running for you in just a few short business days. Now is the time to make a change!

    Contact us today.

    Rati

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Dreading ICD-10? Upgrade Your Entire System & Recognize eClinicalWorks® & EMR Billing Solutions

The upcoming upgrade to the long-overdue ICD-10 release in October of 2015, have many medical professionals fearing delays and misdiagnoses expected with this major transformation. Physicians, along with their billing staff, are dreading the October 2015 mandated release and acceptance of the new ICD-10 practice, which will add over 50,000 new diagnosis codes, changing the existing data sets from 3-5 characters to 3-7 characters in length. They are not alone, since most insurance providers are also fearing this monumental change in billing, coding and diagnoses.

Think about adding an entirely new program with eClinicalWorks® using EMR Expert Billing Service to your practice, and upgrade to ICD-10 all at the same time, avoiding the hassle, aggravation and delays, while updating your entire billing process simultaneously. The inevitable integration of ICD-10 provides a unique and timely opportunity to open doors to the newest technology available in medical billing for the twenty-first century.

EMR takes care of the entire billing process, even telephone support that will handle the increase of customer inquiries that will accompany this new medical advancement. Staff won’t need to study and learn all the nuances when ICD-10 launches and won’t have to deal with all the patient’s confusion and questions that will bombard your office.

Imagine the time and stress you’ll save yourself, your staff and patients by employing the latest technology. If you’ve been putting off upgrading your software and billing practices, this is the perfect time. With pricing based upon a percentage, rather than a flat rate, it is affordable for any size of medical practice, big or small. And that’s not all, there are constant updates available to keep your firm current at all times.

See how eClinicalWorks® is the transition to ICD-10 that is as pain-free as humanly possible. Don’t take two aspirin and call us tomorrow, contact us now for information on this affordable technology.

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Update of Telemedicine and eClinicalWorks® Medical Billing for CMS

Is your practice considering adding telemedicine to your services? EMR Billing Solutions dedicates themselves to improving your practice’s patient and revenue goals through eClinicalWorks(R) medical billing, and telemedicine might be a viable path for some.

While telemedicine is not a distinct service, according to the Medicaid statute, there are now several more HCPCS codes, CPT codes, and modifiers for you to use. Individual states can choose to allow or disallow telemedicine, and can decide how, where, or with whom it is practiced, so check with your billing specialist for specifics.

According to Medicaid.gov’s Delivery Systems Content for Telemedicine, “For purposes of Medicaid, telemedicine seeks to improve a patient’s health by permitting two-way, real time interactive communication between the patient, and the physician or practitioner at the distant site. This electronic communication means the use of interactive telecommunications equipment that includes, at a minimum, audio and video equipment.” In every telemedical situation, there is an originating site (where the patient is during the consultation), and a distant site (the location of the licensed practitioner – physician, nurse practitioner, physician assistant, nurse midwife, etc.). Linkage of the two sites must occur during the consultation in a manner that allows the patient and the licensed practitioner to see and speak to each other without any delays.

The allowable telehealth codes, found on a Medicare Learning Network Health Fact Sheet for Telehealth Services, cover a fairly broad range of services. According to an American Telemedicine Association (ATA) article, Update on CMS Payment Decisions – Two Steps Forward, One Back, in 2015 the Centers for Medicaid and Medicare (CMS) added to telehealth coverage, beginning to “reimburse, as a telehealth service, seven new covered services for telehealth including annual wellness visits, psychotherapy services, and prolonged services in the office.” These new codes also include two that allow for collection, interpretation, and analysis of data. While the ATA wishes CMS had included more services, it is a step in the right direction, and advocates push for new additions yearly.

Billing for telemedicine can complicate the process, as payment might be split between the originating site and the distant site, but help is available with services such as EMR Billing Solutions’ Billing Service PLUS, which handles all patient-related billing inquiries. This leaves you free to focus on your patients.

As we head into a future with more and more consumer technology capable of monitoring health away from a Doctor’s office, it is good to know the insurance field is moving forward, as well.

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What is eClinicalWorks®? A Pioneer in Electronic Healthworks

When Erin Griffin of the Fortune magazine did a cover story on eClinicalWorks® in 2014, many wondered, what is eClinicalWorks®?  

eClinicalWorks® is one of the first pioneers in the field of electronic health works. Electronic health care has revolutionized medicine.  It allows providers and patients electronic access to vital medical information. This innovation has improved the speed, quality, safety and cost of patient care. It has made the health system more efficient by allowing for fewer readmissions, decreasing medication errors, improving diagnoses, and decreasing duplicate testing.(http://www.healthit.gov/providers-professionals/)

It has also simplified the billing process for medical providers. Medical offices that operate eClinicalWorks®, can now use one billing system to handle all medical billing needs.  They no longer need to deal with confusing, multiple billing services.  The EMR Billing Solutions  is expert in eClinicalWorks® and services eClinicalWorks® users exclusively.  Specifically, EMR Billing Solutions:

  • handles all patient-related billing inquires.
  • offers an exclusive phone number to our staff for your patients only.
  • practices friendly customer care and follow up calls.
  • is based in the Unites States.
  • and is HIPPA compliant.

eClinicalWorks® is an innovative private company has 4,000 employees, more than 1,000 of which are in customer service.  CEO Girish Navani stated that he wanted customers to drive the growth of the company, “I think it actually builds a much deeper foundation when you don’t rely on a very large sales and marketing team to get your brand out.”

Navani started the business by selling some stock in a company where he had worked previously.  eClinicalWorks® now generates over $320 million in annual revenue, and anticipates a growth of 15-20% in 2015.  Navani said that he would never let the company go public because he didn’t want to see anyone else in control. (http://fortune.com/2015/02/13/the-software-unicorn-that-will-never-go-public/)

Contact us, for more information about how EMR Billing Solutions works seamlessly with eClinicalWorks®.