Archive for year: 2016

Not everyone gets an opportunity to run a medical office. When someone has the responsibility of running a medical office, they will typically do the following tasks:

• Making sure the appointment times of patients are always organized and managed correctly
• Enter patient demographics correctly
• Interact with providers, clearing house and insurance companies
• Run different reports periodically to know the health of the practice
• Bill error less claims to insurance companies
• Send patient statements regularly
• Keep A/R of the practice under control

All these tasks require a specialized medical billing company. When you use eClinicalWorks® based medical billing, you will have the ability to perform all these tasks without any hiccups. This, in return will enable you to run your medical office effectively, you can put life back into your entire medical practice.

When looking for eClinicalWorks® based medical billing, you have to make sure you are making an informed decision. This decision will need to be made based on several criteria, but you also have to consider what your practice needs. Medical practices should want to improve the revenue of their practices. What if you could do the following with just one eClinicalWorks® based medical billing company:

• Organize all medical documents into your EHR
• Limit the number of denials and rejections
• Effectively manage all of the medical facility’s revenue cycle mangement
• Provide your patients with access to a dedicated team, who can answer their questions instantly
• Keep the cash flow of the practice running
• Have the A/R of the practice under control, so there are no bad debts

You no longer have to wonder if you can actually do all of these things because you can with eClinicalWorks® based medical billing. You can take fewer steps to reaching success in your medical practice. You can obtain your patient’s medical information quicker than before, but most importantly you will no longer have to worry about the dropping revenue of your practice.

Revenue cycle management is a vital piece to your practice. However, filing a claim to a payer without seeing any denials or collecting payments and bills in an efficient and quick manner is not as easy as you would like it to be. Your medical practice’s process should be streamlined, in order to reach a greater level of success.

Unfortunately, there are several revenue cycle management problems that many medical practices face. These issues will need to be fixed if any medical practice wants to continue running a successful practice. Some of those problems that lead to disruption in the revenue cycle is communication and education.

Education and Communication

Do you know how costly it will be if any one of your employees accidentally completed a patient’s chart with the wrong code? No one ever wants to lose thousands of dollars because of an error. Your medical staff and other team members should be fully educated on what they are expected to do within the revenue cycle.

When you think about it, revenue cycle management can be compared to working on an assembly line. Every person has to do the job they have been trained to do and the other tasks will be handed over to the others.

If your medical practice heavily relies on technology or if it does not rely on technology, all of your employees should know what their responsibilities are. They should all be aware of how impactful their actions can be to your medical practice’s bottom line. Everyone in your medical practice should feel communicating with one another.

You can reduce errors and disruptions when the entire team is working together. You can separate your various departments into teams so everyone can be more productive and efficient. When your medical practice does consist of teams, there will always be someone who can step in and correct mistakes.

If you are having trouble being efficient, organized, and productive, eClinicalWorks® revenue cycle management solutions can be the answer to your problems.

Recently, there have been a significant amount of proof that shows the patients who are empowered and engaged are more likely to receive the treatment they need and they will likely to see a decrease in the medical costs. A medical practice that encourage patient empowerment and patient engagement can significantly help their patients in their medical treatments and their medical outcome.

If your medical practice is considering starting a patient engagement strategy or initiative, what steps can you take to ensure your patients will remain engaged so they can take better care of themselves and gain more control of their health?

Health Education

If the patients give you the consent to share information with them, you should use this time to give them tips and advice on their health care. When you give patients or their family member advice, you should transfer this information as carefully and thoroughly as possible. Sometimes a patient may not give you all the information you need to determine a condition, but a family member may be able to give you useful information about the patient and the patient’s medical history.

Communication

As we all know, the telephone is no longer the only option to communicate with doctors and other healthcare professionals. You can make things easier on your patients by having a patient portal that will allow them to communicate with you and your staff in more convenient ways. They can communicate via email, social media, or you can have a section with frequently asked questions so they can receive answers whenever they need to.

Appointments

When you have a patient portal, you can make it easier for your patients to schedule an appointment. They can log in to see the calendar and find out what days you are available. After they have seen your schedule, they will be able to make an appointment that is convenient for both sides.

EMR Billing Solutions which is eClinicalWorks® based medical billing company, has a commitment to making sure the patients are empowered and engaged. We want to make sure the communication between healthcare professionals and patients is constantly improving.

During the course of a decade or more, there has been a significant amount of changes in the healthcare field. There have been significant changes in the deductibles and this has made an impact on the collection of payments. As the changes continue, it is important that your practice have a constant stream of cash flowing in.

When we discuss generating steady revenue, your medical professionals cannot only depend on the collections from the patients’ insurance. This is why it is important to face the payment collections challenges head on because this is a huge part of your medical practice’s income.

Make Sure Your Patients Are Aware Of Your Policy

How can you make improvements to your collection strategy? One of the best ways to help your collection process is by implementing a payment policy and make sure your patients are informed about it. It will not do your medical practice any good if you have a payment policy that none of your patients will know about.

You will have to communicate your policy to all of your patients, and you will have to explain everything you expect of them, such as the responsibility they have to pay their medical bills. If any of your patients have a medical bill that is outstanding, you can develop a plan that will help them pay the bill.

When you create your payment plan, you should make sure:

• Your patients can clearly understand all the details of the policy

• Your policy and payment collections strategy will be easy to figure out and that everything will be organized

• Your policy will not cause any legal consequences

• Your policy will be used to make the relationship better between the physicians, the patients, and the entire medical practice

You need to keep a steady flow of revenue, and by implementing eClinicalWorks® works billing services you will improve your medical practice because you will no longer have to worry about payment collections taking your practice’s revenue.

When it comes to making changes to your Revenue Cycle Managment software, you may have needed to make those changes a long time ago. Do you find yourself spending a significant amount of time on the management of your finances? Do you have to decrease the amount of time you spend with your patients because you always have problems with medical billing services?

If so, you may need to consider eClinicalWorks® RCM if you want to improve the revenue of your medical practice. It can be difficult for any medical practice to agree to outsource. However, the medical industry is very complex. You have to follow all the guidelines and reforms and you have to ensure you are receiving payments for the services you are providing.

Are You Receiving Payment

Many medical practices discover they are receiving a smaller amount of payments, and one of the reasons why is because of their billing system. If your billing system is not efficient and effective, you will be unaware of when, how, and who to collect payments from. When you want to find out why you are not getting those collections, you will have to spend a huge amount of money and time on this.

If you really want to improve your billing system and make sure your revenue cycle back on he right path, you should consider using an RCM software or system to help you find the right solutions that will fit your medical practice. When you team up with an experienced and professional RCM provider, you will be able to find the right solutions that will enable your medical practice to go into a positive direction.