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Homeland Security Uses eClinicalWorks® to Manage Care Across Its Facilities

eClinicalWorks® has become the proven technology of choice for physician practices across the nation. However, adding the U.S. Department of Homeland Security to its client list is showing just how flexible the cloud-based technology really is. The federal agency is now using eClinicalWorks® (eCW) across its system of 23 Immigration and Customs Enforcement (ICE) detention facilities to provide integrated medical care.

Providing Full Integration

“eClinicalWorks® has been working with ICE to rapidly deploy this solution with features that are unique to this organization,” said Deanna Gephart, deputy assistant director of operations for ICE Health Services. In addition to electronic patient records, eCW is helping ICE achieve full integration, including laboratory, radiology and pharmacy data. ICE leadership also made their decision based on eCW’s ability to seamlessly integrate with their current systems. eCW will help the 23 detention facilities share information between 1,000 medical professionals.

Unique Needs

A federal detention facility has unique needs compared to that of a doctor’s office. The function of the ICE is to detain illegal aliens that have violated U.S. immigration law. While in custody, they receive medical, dental and mental health evaluations, and are treated accordingly. The collection and maintenance of that data is quite a daunting task. eCW is helping to streamline and improve health care, especially for providers that care for chronic patients within the ICE facilities. Processes such as screening process flows, electronic medication administration, preventive services schedules and infirmary management are unique functions of the ICE that eCW is providing solutions for.

eClinicalWorks® is a proven solution across the medical industry, from small doctor’s offices to large, multi-function government agencies. Regardless of your specialty, practice size or current technologies, EMR Billing Solutions is here to help your office achieve the benefits offered through eCW implementation.