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eClinicalWorks® RCM Can Help You Get On The Right Track To Collecting Payments Again

When it comes to making changes to your Revenue Cycle Managment software, you may have needed to make those changes a long time ago. Do you find yourself spending a significant amount of time on the management of your finances? Do you have to decrease the amount of time you spend with your patients because you always have problems with medical billing services?

If so, you may need to consider eClinicalWorks® RCM if you want to improve the revenue of your medical practice. It can be difficult for any medical practice to agree to outsource. However, the medical industry is very complex. You have to follow all the guidelines and reforms and you have to ensure you are receiving payments for the services you are providing.

Are You Receiving Payment

Many medical practices discover they are receiving a smaller amount of payments, and one of the reasons why is because of their billing system. If your billing system is not efficient and effective, you will be unaware of when, how, and who to collect payments from. When you want to find out why you are not getting those collections, you will have to spend a huge amount of money and time on this.

If you really want to improve your billing system and make sure your revenue cycle back on he right path, you should consider using an RCM software or system to help you find the right solutions that will fit your medical practice. When you team up with an experienced and professional RCM provider, you will be able to find the right solutions that will enable your medical practice to go into a positive direction.

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eClinicalWorks® Billing Companies: How Can You Determine If You Have The Right Billing Company?

How will your medical practice know the difference between a billing company that will only be good for a few things and one that you can give your patient’s information to without having to worry?

If you already know what criteria or standards you should judge a medical billing company, you will be able to choose the company that will allow you to focus on providing excellent care to patients, without having to worry about billing.

When you want to choose the right medical billing company, you should choose based on the following:

  • The quality of service they provide
  • Their ability to use technology to improve your medical billing system
  • Years of experience
  • The number of clients they already have
  • If they have the ability to add new clients on a consistent basis
  • The cost for their services

eClinicalWorks® billing companies are equipped with tools that will fit into your practice’s medical billing system. Your medical practice needs to work with a billing company that will perform several functions, including the following:

  • Handling claims
  • Following up with the insurance carriers
  • Posting of the payments
  • Payment processing
  • Sending invoices to the patients
  • Providing support when needed
  • Handling the transfer of unpaid bills to collection agencies

These functions are the heart and soul of your medical practice; if you hand over your medical billing services to a company that does not do at least half of those functions, your medical practice will not survive. Your medical billing company may also provide other function, such as scheduling appointments and verifying insurance eligibility.

The way your medical billing company performs these functions and others will certainly have either a positive or negative impact on your bottom line. Do you have the right medical billing company on your team?

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Combine eClinicalWorks® based Medical Billing Services And Policies To Improve Your Healthcare Organization

Many healthcare organizations are bringing in a steady stream of revenue. With the steady stream of revenue, it can be very difficult to forget about what really matters the most. It is definitely important to receive the provider reimbursements and payments from the payers, but a huge part of that steady revenue stream will still come from the patients.

We are at a critical stage when it comes to collecting from patients; the future of health care and its financing makes patient collections extremely important.

Your Policies

If you do not have proper policies and guidelines, you can run into some big problems when it is time to collect payments from your patients. You will also confuse your staff because no one will understand what guidelines they should be following. The simple solution is to outsource the RCM (revenue recycle management) processes, so you can be relieved of this worry. To get maximum benefit, you will need to implement a policy for your payments, which should be provided in writing to your medical billing company.

When you have a proper policy in place, both; the patients and your medical billing company, will know what is expected of them. They will know their responsibilities, and they will know the rules and guidelines they are expected to follow. Before anyone collects a payment, there should be a process already in place for the various payments you accept.

Training

Your staff should know what to do for the patients who are covered by insurance, regardless of what that insurance is. If your staff members do not understand what to do with various payment options, you will have to implement training and coaching sessions (to avoid mistakes) which will cost you resources and time. By outsourcing your your medical billing department to a company who specializes in eClinicalWorks® medical billing you do not need to worry about the responsibilities of your staff members with respect to patient billing. This will have a positive impact on not only the revenue that is coming in; but the services you provide to the patients.

Is your healthcare organization doing anything to lower your patient receivable? eClinicalWorks® based medical billing services can provide your organization with the tools you need to lower patient receivables.

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eClinicalWorks® based Billing Solutions Will Make Sure You Do Not Make Some Of The Common Mistakes

The responsibility of the medical biller is to make sure the provider will receive their reimbursements. Sometimes, ensuring this will happen will mean errors will be made. Sometimes the errors are made by the computers and sometimes the errors are made by the employees.

Medical billing is a process that involves a couple of important aspects, and they are finances and health. Since these are two of the most important factors, it is important to make as few mistakes as possible. Unfortunately, it is becoming a common theme to make medical billing errors.

The government is becoming more involved in the health care industry, but there is not a strong connection between some professionals in the medical field and the medical providers. This means there will typically be inadequate communication, and this means more mistakes will be made.

Here are some of the common medical billing mistakes that your medical practice should look out for:

Duplicate Charges

Sometimes patients are charged and billed multiple times for the same service or procedure. Sometimes the medical doctor and the doctor’s nurse can indicate that a particular treatment was given without knowing the other had already indicated this. The first day in the hospital typically costs more than other days in the hospital, and if the first day is billed to a patient more than once, a patient’s medical bill can be extremely high.

Not Enough Information

If the medical provider does not include enough information about a patient’s diagnosis, someone from the medical billing staff could write the wrong medical code in a patient’s file. A medical billing error can cause the patient’s insurance provider to deny their claim because there is not enough medical information. As a result, the patient will be charged directly by their health care provider.

Are you having difficulties managing your billing services, and are worried about making some of the common mistakes? eClinicalWorks® based billing services can ensure your practice that there will be no inaccurate and unreasonable billing.

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Is It The Time To Outsource Your Billing Services To eClinicalWorks® Specialists?

For many practices, they have tremendous difficulties when it comes to submitting clean claims and keeping up with insurance policies. As a result, many businesses make the decision to outsource their medical billing services. Outsourcing a medical practice’s billing services is one of the preferred methods in this booming medical industry. When doctors choose to outsource their medical billing services, it helps the entire medical practice save money.

Medical billing outsourcing is an answer for many practices that are looking for ways to improve the efficiency and productivity in the medical practice. The entire administrative staff will have the help they need to manage the billing services more effectively. eClinicalWorks® based billing services can free you from all the difficult administrative work, and you can cut many of your expenses and improve the flow of revenue.

More people are insured now because of the Affordable Care Act. However, there is also an increase in High Deductible Health Plans. This means more patients will continue to enter your medical practice, but many of them will have a difficult time paying the out-of-pocket expenses.

The rules regarding medical billing are constantly changing and the rules are becoming difficult to keep up with. The changes mean it can be increasingly frustrating for your in-house medical administrative staff to process every single day.

When you combine the frustration of rules, guidelines, and financial instability of some of your patients, your administrative staff may be unable to stay on top of everything. When you outsource your billing services, you will not only save money and increase your cash flow, but you will also be able to improve the care and experiences you give your patients.

If you choose a billing services vendor that does not provide you with efficient and productive services for your medical practice, you will have major issues that will negatively impact your practice. It is highly important that you choose a medical billing services provider that will have your medical practice’s needs in mind. And that medical billing service is also a eClinicalWorks® based billing service

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Can An eClinicalWorks® based Medical Billing Solution Be The Key To Improving Your Medical Practice?

There is a true and powerful proverb that states  health is wealth. Although this proverb is true, it does not mean that it is always enforced. The safety and the health of the people who visit your medical practice can determine if your practice is successful or if it suffers failures.

You have obligations to make sure the patients are taken care of physically and emotionally. A great way of managing the health and safety of your patients is by implementing appropriate solutions. eClinicalWorks® RCM offers various solutions that can be used to improve the overall performance of your medical practice.

The software eClinicalWorks® itself will help to create a smooth working environment for everyone who is working on it and all, which will also benefit your patients. Whatever the size of your medical practice is, there is a chance that you will be faced with different problems. These problems can have an effect on the success of your medical practice.

When certain trends or weaknesses are recognized, you have a great opportunity to prevent them from occurring over and over by using solutions from eClinicalWorks® RCM.

Your staff can have more room to focus on the business at hand when there is a system in place to ensure everyone is safe and healthy. When staff members can focus on the business with a better peace of mind, productivity and efficiency will have an opportunity to increase.

Appropriate software and applications can also impact savings in your medical practice. You will still have access to all of the data you need, and you can see everything and quickly take action.

With appropriate software and service you will be able to maximize the benefits and the impact that it can have on your medical practice. Are you ready to take eClinicalWorks® RCM for a spin?

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What Do You Think About When You Hear eClinicalWorks® RCM?

When you hear RCM(revenue cycle management), does it have any meaning to you? If it does, then what exactly does it mean to you and your medical practice. We understand the question will receive different answers, and the type of answer we will receive will greatly depend on who we ask.

Every medical practice is different and unique in their own ways. Every practice will have a variety of needs they have to fulfill, from patient care to billing. There are a few steps any practice can take to improve revenue, lower the number of claims that are not fully paid, lower the number of payer rejections, and decrease how many days claims are sitting in accounts receivable.

Here are some things your practice should always keep in mind.

Claims Submission

You should always strive to submit claims on a daily basis. You should never have so many claims waiting to be submitted that the process becomes a major confusion. You want to be able to manage all of your claims; if you are unable to manage your claims, it can take a huge toll on your practice. When you submit claims daily, it will make the practice flow a little smoother.

Insurance Verification

You should verify the patient’s insurance as soon as he or she checks in, and not afterwards. You will want to be sure the patient’s insurance will cover the specific treatment or procedure the patient needs.

Reports

When you review reports periodically, you will ensure yourself, your employees, and your patients that your practice is moving in the right direction. When you begin to make notes of your practice’s trends and processes, you may discover some critical errors you have made in the past after you go back and review those reports.

If you want that claims of your practice are submitted on daily basis, insurance verification is done prior to claim submission and you receive reports periodically and regularly, it is time that you implement eClinicalWorks® RCM, it will not only ease your life but also the overall production of your practice will certainly see improvements.

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eClinicalWorks® Medical Billing Company Can Reduce The Hassles And Stress Of Operating A Practice

Is your medical practice looking for a new medical billing company? If you are, you should have a list of fundamental questions that you will be willing to ask before you settle on one medical billing company. It does not matter if your practice has been in operation for decades or if you have a new medical practice. The medical billing company you hire will have a huge impact on your medical practice, especially when it comes to the financial aspect.

When you are in the process of making your decision, here are two basic features you should look for in a billing company:

Understanding Your Practice

Every medical practice will have different needs and requirements. Similarly, every medical practices will have different specialties; like pediatrics, oncology, urology, plastic surgery, etc.. Regardless of what the specialty may be, it is imperative that you work with a medical billing service that is fully aware of the medical billing process related to the specialty of your practice. Your practice specialty will determine the type of billing services you may need.

Customer Support

Does the medical billing company you are considering offer convenient and professional customer support? You will have plenty of questions that will need answers; you need to hire a medical billing company that will be available to help your staff understand how the medical billing process of your practice will work.

eClinicalWorks® medical billing company will provide your practice with the support and assistance you need to remain on top of everything. If you are ready to lower the amount of stress and hassles you will incur while running a practice, you are welcome to contact eClinicalWorks® medical billing company for your medical billing needs.

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eClinicalWorks® Customer Support Can Help Improve Your Medical Billing Process

Having good customer service and good customer support can greatly improve how well your collections processes go. When it comes to medical billing, discretion does not liken to trying to ignore your bad debt by simply writing it off. On the other hand, customer retention does require subtlety and tact.

There are a number of statistics that show how important customer support and customer service are in medical billing. eClinicalWorks® customer support will provide you with a positive billing experience and a positive payment experience. Having positive medical experiences can greatly influence how patients will evaluate the kind of patient care they are receiving. When patients have a negative patient experience or billing experience, they may longer want to use healthcare services. They may especially avoid the hassle when they think their health condition is not life-threatening.

If you are able to provide an online phone support for your patients, where they can conveniently call and have answers to all of their billing questions your patients will definitely have a good experience dealing with your practice. The patient bills that you generate will certainly have some questions that are needed to be answered to the satisfaction of your patients.

For a successful medical practice, it is important that you make sure your online phone support system is easy to use, and friendly. Many of your patients will probably be on-the-go very often; providing an online phone support will give them the opportunity to check their bills, payment records, and other documents by just making a simple phone call.

In order to provide the best customer service to your patients, you need to use the services of a medical billing company that has a main goal of making the payment processes easier for patients. When you give good customer service, you will be able to maintain a steady reputation of keeping your patients happy.

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eClinicalWorks® Revenue Cycle Management: Is Your Current Solution Working?

Healthcare providers in the United States have a need to get all the money they are owed. The reimbursement processes and models are continuing to change and modify. As the reimbursement models continue to evolve, healthcare providers may need to replace their current revenue cycle management solution. A big question surrounding this will be, “how do you know when it will be time to replace your current solution?”

If our medical practices and hospitals choose not to do anything about the evolving healthcare environment and financial atmosphere, they may see a huge dip in margins over the next several years.

To avoid this, you should see certain signs which will indicate that you need to replace your existing revenue cycle management solution:

Medical Billing Operations

Does your management rely on revenue cycle management solution such as outsourcing the billing operations? Having a professional medical billing company which specializes in eClincalWorks ® will help your office to register patients, schedule appointments, submit claims and post the payments (insurance payment and patient payment) all by themselves. Many medical practices and hospitals are collaborating with eClinicalWorks® revenue cycle management solution because it is convenient for them and their customers, and it allows the billing process to speed up.

Insurance

How long does it take you to verify if a patient’s insurance is eligible to receive care? With technicalities involved in this process, this may eat up time of your staff. However, outsourcing your medical billing services will not only save the time of your staff but eClinicalWorks® revenue cycle management solution will also do it in a professional manner. This process will decrease the risk of treating a patient who will not be covered by insurance.

Communication with Payers

Does your current billing department and your RCM solution allow you to spare time to have a close relationship with the payers? When you are able to work closely and directly with them, you will see a more efficient, productive, and less expensive process regarding your claims. eClinicalWorks® revenue cycle management solution continuously keep in touch with your payers on your behalf so that there are no issues with any of your payers.

So, if you think that these signs are significant for your practice, you may need to consider the eClinicalWorks® revenue cycle management solution.

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