Combine eClinicalWorks® based Medical Billing Services And Policies To Improve Your Healthcare Organization

Many healthcare organizations are bringing in a steady stream of revenue. With the steady stream of revenue, it can be very difficult to forget about what really matters the most. It is definitely important to receive the provider reimbursements and payments from the payers, but a huge part of that steady revenue stream will still come from the patients.

We are at a critical stage when it comes to collecting from patients; the future of health care and its financing makes patient collections extremely important.

Your Policies

If you do not have proper policies and guidelines, you can run into some big problems when it is time to collect payments from your patients. You will also confuse your staff because no one will understand what guidelines they should be following. The simple solution is to outsource the RCM (revenue recycle management) processes, so you can be relieved of this worry. To get maximum benefit, you will need to implement a policy for your payments, which should be provided in writing to your medical billing company.

When you have a proper policy in place, both; the patients and your medical billing company, will know what is expected of them. They will know their responsibilities, and they will know the rules and guidelines they are expected to follow. Before anyone collects a payment, there should be a process already in place for the various payments you accept.

Training

Your staff should know what to do for the patients who are covered by insurance, regardless of what that insurance is. If your staff members do not understand what to do with various payment options, you will have to implement training and coaching sessions (to avoid mistakes) which will cost you resources and time. By outsourcing your your medical billing department to a company who specializes in eClinicalWorks® medical billing you do not need to worry about the responsibilities of your staff members with respect to patient billing. This will have a positive impact on not only the revenue that is coming in; but the services you provide to the patients.

Is your healthcare organization doing anything to lower your patient receivable? eClinicalWorks® based medical billing services can provide your organization with the tools you need to lower patient receivables.