eClinicalWorks® based Medical Billing Company Has A Commitment To Keeping Patients Engaged

Recently, there have been a significant amount of proof that shows the patients who are empowered and engaged are more likely to receive the treatment they need and they will likely to see a decrease in the medical costs. A medical practice that encourage patient empowerment and patient engagement can significantly help their patients in their medical treatments and their medical outcome.

If your medical practice is considering starting a patient engagement strategy or initiative, what steps can you take to ensure your patients will remain engaged so they can take better care of themselves and gain more control of their health?

Health Education

If the patients give you the consent to share information with them, you should use this time to give them tips and advice on their health care. When you give patients or their family member advice, you should transfer this information as carefully and thoroughly as possible. Sometimes a patient may not give you all the information you need to determine a condition, but a family member may be able to give you useful information about the patient and the patient’s medical history.

Communication

As we all know, the telephone is no longer the only option to communicate with doctors and other healthcare professionals. You can make things easier on your patients by having a patient portal that will allow them to communicate with you and your staff in more convenient ways. They can communicate via email, social media, or you can have a section with frequently asked questions so they can receive answers whenever they need to.

Appointments

When you have a patient portal, you can make it easier for your patients to schedule an appointment. They can log in to see the calendar and find out what days you are available. After they have seen your schedule, they will be able to make an appointment that is convenient for both sides.

EMR Billing Solutions which is eClinicalWorks® based medical billing company, has a commitment to making sure the patients are empowered and engaged. We want to make sure the communication between healthcare professionals and patients is constantly improving.